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Frequently Asked Questions

Mandatory Vaccine in Residence

Durham College and Ontario Tech University are committed to keeping our campus community safe as we plan to bring more students on to campus in September. Requiring our Residents to be vaccinated will make the community safer and more accessible to all our students, particularly those who are at a higher risk for serious health outcomes following COVID-19 infection.

Students who have received any World Health Organization approved vaccine will be permitted to move into Residence.  International students who have received vaccines outside of Canada who have questions about vaccines can contact the Durham College international department by emailing

Students are required to have received their first dose of vaccine and either have, or have an appointment for, their second dose prior to moving in to Residence.

If you are concerned that you may not be able to get your first dose prior to moving in, please contact the Residence Front Desk.

Exemptions will be allowed on medical or other protected grounds under the Ontario Human Rights Code. Should you have any questions about this process please contact the Residence Front Desk.

This applies to all students wanting to live in the South Village, Simcoe Village, or Whitby Village Residences on campus.

Yes, residents will be asked to verify their first dose of the COVID-19 vaccination. To assist you with completing and verifying this requirement, you will be provided access to Verified, a software platform by Synergy Gateway, our documentation collection partner.

Please monitor your email for next steps. Between August 3rd and August 6th, 2021, Verified will send you a secure username and password via the email address submitted with your residence application. You will use Verified to upload proof of vaccination to complete the COVID-19 vaccination verification process.

Please note that to be eligible to move into Residence, you must submit your proof of vaccination and complete the vaccination verification process by August 23, 2021.

You can book your vaccination through the Province of Ontario’s booking site. Additionally, the Region of Durham has a number of mass vaccination clinics, including one at the university’s Campus Ice Centre. For more information, visit the region’s COVID-19 website.

The Residence anticipates being near capacity making it extremely important that we have a high vaccination rate within our community.

The Residence will continue to follow COVID-19 protocols in our facilities which include masking, physical distancing, self-screening, suspending, or limiting guest traffic in the buildings, as well as enhanced cleaning. The Residence will follow all guidelines set out by Public Health.

Yes, we have space available for the Academic Year 2021-2022, please visit our website for information on how to apply.

Application / Acceptance Process

Applying for the Academic Year
You can apply for Residence by filling out the online application. A hall type lottery will take place during the first week of June and you will receive an e-mail indicating your hall type placement at that time. If you do not receive an acceptance email, you will receive a waitlist notification.

Please note: When you apply for Residence new residents are required to pay a non refundable $100.00 application fee to submit your application. First year students need to submit their applications by June 2, 2021 to be guaranteed a spot in residence.

Applying for Winter or Summer Semester
You can apply for Residence by filling out the online application. Applications will be accepted at any time on a first-come, first-serve basis. Please note: When you apply for Residence you are required to pay a non refundable $100.00 application fee.

Please note: Residence is available for the Fall Semester only, this is available upon request. Please email the residence directly to inquire before September 30th. We will need confirmation that the resident is registered in fall courses only.

Residence fees must be paid directly to the Residence via one of the below listed options and cannot be paid to the Institution. Payments made to the Institution in error will be applied to any outstanding balances on your account with the Institution.

Please refer to Rates and the Termination & Cancellation Policy for full payment option deadlines and information. If you have submitted a Request for Special Consideration for a different hall type, please make your payment in accordance with the current hall type you have been accepted into.

You can make your residence fee and meal plan payments using one of the below payment methods:

1) Bill Payee

We are now offering an online banking option for the following financial institution(s):

  • Bank of Montreal (BMO)
  • Central 1 Credit Union
  • CIBC
  • Desjardins
  • HSBC
  • Royal Bank of Canada (RBC)
  • Scotia Bank
  • Toronto Dominion (TD)


To add the Residence as a bill payee search for “Durham Residence“ and select the payee titled “Durham & UOIT Residence & Conference”. If you are unable to see “Durham & UOIT Residence and Conference” please notify the Residence and we will assist you in selecting the proper payee.

Please do not use the payee listed as “Durham College – Tuition”.

To identify your payment you will be prompted to type in your Account Number, which is located on the home page of your Application Portall. You can also find this number in the top right hand corner of your invoice.

Please note: This payment may not be reflected on your Residence account for up to five business days.

2) Online Interac through the My Housing Portal

Online Interac is available for the following financial institutions and can be paid through the My Housing Portal:

  • Royal Bank of Canada (RBC)
  • Toronto Dominion (TD)


Log onto the Application Portal and click on the ‘Accounts’ tab. Next, you will navigate through three steps. At the bottom of the third step you will have the ability to select the amount you would like to pay. Finally, click on the ‘Pay Now’ button at the bottom of this page, where you will be directed to our online payment page.

Please note: Daily banking limits will apply. If you have Visa Debit or Debit MasterCard you will not be able to make an online Interac payment. We no longer accept credit card payments.

3) Money Order, Certified Cheque, or Bank Draft

Please make your Money Order, Certified Cheque or Bank Draft out to: “CLC DURHAM”. Send via courier to the address below:

Residence Manager
South Village Residence
32 Commencement Drive, Oshawa, ON, L1G 8G3


Obtain from your financial institution.

4) International Payment

Pay your residence fees through NorthStar in your native currency and it will be transferred to Residence in Canadian dollars.


International students can pay your residence fees and meal plan in your native currency through NorthStar.

Please note: This payment may not be reflected on your Residence account for up to five business days.

5) Cash or Debit in Person

Please visit the Residence to make your payment.


Simcoe Village Residence
Open 24/7
1910 Simcoe Street North
Oshawa, ON L1G 4Y3

South Village Residence
Open 24/7
32 Commencement Drive
Oshawa, ON L1G 8G3

Academic Year Acceptance
Those who have applied and paid their Application Fee prior to June 1st will hear back regarding their acceptance in the first week of June. Those who apply after June 1st will receive their acceptance on a first come, first served basis, typically within two days of receipt of the Application Fee.

Winter & Summer Semester Acceptance
Acceptance emails will be sent out on a first-come, first-serve basis dependent upon availability during the Winter and Summer Semesters.

In the acceptance email you will receive your hall type offer and instructions on how to complete the remaining steps of your application. The remaining steps will allow you to disclose any relevant health information, select your preferred payment option, and fill out personality profile questions which will help you to select a roommate later in the summer. You will also be asked to review and accept the Student Residence Agreement which is a legal document that serves as the contract between you and the Residence. Please ensure that you read it carefully and keep a copy for your records.

If you are unable to meet the payment options as outlined please contact the Residence Front Desk to set up a payment plan.

It is strongly recommended that these contacts are the parents or legal guardians of the resident. As the Primary or Secondary Contact you will serve as an emergency contact and you may also be contacted if any other significant concerns or problems arise with the resident. In the case where the Primary contact is unavailable, the Secondary contact will be contacted.

You are required to complete your acceptance information by the following dates:

  • Summer Semester 2020 Acceptance Deadline: April 15, 2021
  • Academic Year 2020-2021 Acceptance Deadline: July 2, 2021
  • Winter Semester 2021 Acceptance Deadline:December 1, 2021

If you are not completing your acceptance information online the same deadlines are applicable.

Please provide your details on the Student Profile section when completing your acceptance steps to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact the Access and Support Centre.

Move-In / Move-Out

The official move-in date(s) for Residence are as follows.

South Village and Simcoe Village
Move-In Week:
August 29th – September 5th, 2021;
Whitby Village Move-In Week:
September 1st– September 5th

You may move-in early or move-out late however there are specific dates and fees that apply.

Summer Semester 2021

Early Move-In Days: April 26 – April 30, 2021
Late Move-Out Days: N/A
Fees: $30/day

Academic Year 2021-2022

Early Move-In Days: N/A
Late Move-Out Days: N/A
Fees: $30/day

Winter Semester 2022

Early Move-In Days: January 3, 2022 – January 7, 2022

Late Move-Out Days: N/A
Fees: $30/day

If you need to move-in earlier or move-out later than the above posted date(s), please contact the Residence directly.

Living in Residence

Everyone who is accepted into Residence must fill in “Profile Questions” which is available when completing the acceptance process online. Students are then given the opportunity to browse roommates online, send messages to potential roommates, and accept roommates. If a student does not want to select their own roommate, the Residence will select a roommate for you based on your answers to the “Profile Questions”. You may request to live with your friends while in Residence, as long as you have both been accepted, you both request to live with each other, and you both have been accepted into the same room type.

Academic Year
In the middle of August we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better.

Please refer to the Roommate Discussion Points section of the website. Here you will find important questions you can ask your roommate(s) in order to get to know them better.

Winter or Summer Semesters
Prior to moving in we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better.

Please refer to the Roommate Discussion Points section of the website. Here you will find important questions you can ask your roommate(s) in order to get to know them better.

You will find out who your roommate is; we do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. This information will be given to you upon your arrival.

In-suite housekeeping service is currently suspended. The Residence is monitoring provincial recovery plans to determine an appropriate time to reinstate this service. We have re-focused our efforts to shared spaces and high-traffic areas to ensure a higher frequency of cleaning and sanitizing.

You can submit a Maintenance Request through the Application Portal after logging in and clicking the Maintenance tab, or you can contact the Front Desk.

The Residence Front Desk is open 24 hours a day 7 days a week to offer support and answer any questions or concerns you may have. Please feel free to stop by!

The Residence does not offer any family accommodations.

Information about parking on campus can be found here.

The Residence offers great security from the moment you pass through the controlled access main entrance, until you slide your electronic card into your suite door. Video cameras are located in all common areas, hallways and entrances. The front desk is also staffed 24 hours a day 7 days a week.

All cooking devices must have an automatic shutoff, be approved by CSA, and must not have an open element, (for example hot plates, induction hot plates, and indoor grills are not permitted). All appliances will be checked for approval by a Residence staff member.

Your Resident Advisor’s (RA’s) are always organizing events that are educational as well as events that are strictly for fun. These events allow you to meet people in your new community. Check out bulletin boards located on each floor throughout the building, attend floor meetings, and let your RA know what type of activities you would like to see in Residence.

If you are disturbed at anytime of the day or night, before contacting the front desk, please try to talk to the resident(s) who is/are causing the disturbance first. Get to know your neighbours and build a respectful community. If the disturbance continues notify the front desk and a manager or RA will help you reach an acceptable volume by speaking to the resident(s). At the same time, remember to be reasonable with the level of volume you produce as well.

Mixed-Gender Housing

Mixed-Gender Housing allows for students to live with their ideal roommate regardless of sex, gender, gender identity or expression, or sexual orientation. This allows for increased choice in selecting and choosing their ideal roommate and contributes to an inclusive community for the residents.

The Durham College Residence is offering Mixed-Gender Housing to acknowledge the diverse needs of the residence community which cannot be met with traditional gender based housing.

Students will have the ability to participate in mixed-gender housing through the Application Portal by selecting Mixed-Gender Housing under Housing Options in the Student Profile section.

If you do not wish to participate in mixed-gender housing, you will select Single-Gender Housing under Housing Options in the Student Profile section.


If you do not wish to participate in the roommate section of the Application Portal you will be manually matched by the Residence using the traditional housing process.

If you have chosen Mixed-Gender Housing and decided you would prefer Single-Gender Housing prior to Move-In, the Residence will do it’s best to accommodate your request. Please contact the Residence via email at to inform us of your request.

If you have chosen Mixed-Gender Housing and would no longer like a co-ed roommate, please notify the Resident Advisor on your floor. Together with yourself and your Resident Advisor we will work towards a resolution for you.

If you would like to participate in Mixed-Gender Housing after you move into Residence please notify the Resident Advisor on your floor. Together with yourself and your Resident Advisor we will work towards a resolution for you.

Termination & Cancellation

Please refer to the termination and cancellation policy located here: Termination and Cancellation Policy.


Cancellations occur prior to move-in. If you wish to cancel your residence application, you must cancel through

Application Portal prior to move-in.


Withdrawals occur after move-in. If you wish to withdraw from residence, please contact the front desk for a Residence Withdrawal Form. You must return it to the front desk within 5 business days of the anticipated departure date.

Cancellations will not be accepted over the phone. The Residence operates independently from the Institution and if you cancel your application or enrolment at the Institution, you will also need to cancel your Residence application. Refunds will be issued by the Manager as detailed in section 8.06 of the Student Residence Agreement.


Residence tours can be booked here.

Residents can apply at the front desk to stay during the Winter Break. You must submit your application prior to December 1 at 5:00 p.m. if you plan on staying for either part of or the entire break.


Start: December 18th 2021
End: January 8th 2022

The Residence is a “Designated Residence” for property tax and rent purposes, meaning that Residence fees cannot be claimed on income tax returns. The only claim that is allowed is $25.00 for the year (with no receipt necessary), as directed by the Ontario government: 5006-TG, T1 General 2012 – ON-BEN Application for the 2017 Ontario Trillium Benefit and the Ontario Senior Homeowners’ Property Tax Grant. For this reason, the Residence does not issue tax receipts for Residence fees.